Terms & Conditions

Last updated: October 2025

1. Overview

This website is operated by HoldTheCotton – Boris Pfennig.
Throughout the site, the terms “we”, “us”, and “our” refer to HoldTheCotton.

HoldTheCotton provides this website, including all information, tools, and services available on it, to you — the user — conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms & Conditions (“Terms”).
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms of this agreement, you may not access the website or use any of our services.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your country of residence, or that you have parental consent to use this website.

You must not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.
You may not transmit any worms, viruses, or code of a destructive nature.

Any violation of these Terms may result in immediate termination of your access to our services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks for technical reasons.
Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without our express written permission.

4. Accuracy and Timeliness of Information

We are not responsible if information made available on this site is inaccurate, incomplete, or not up to date.
Material provided on this site is for general informational purposes only and should not be relied upon as the sole basis for making decisions.
We may modify the contents of this site at any time, but we are under no obligation to update any information.

5. Products and Services

HoldTheCotton offers primarily apparel and accessories produced on demand in cooperation with MarketPrint (Germany).
Each product is created after the order is placed and shipped directly to the customer.

We make every effort to display product colors and images as accurately as possible, but cannot guarantee that your device’s display accurately reflects all colors.

We reserve the right to limit sales of our products or services to any person or geographic region, and to discontinue products at any time.
All descriptions and prices are subject to change without notice.

6. Orders and Billing Information

We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent or unauthorized purchases.

You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.
Your payment information is processed securely by third-party payment providers (e.g. Shopify Payments, PayPal, Apple Pay).
We do not store full credit card details.

For details on returns and refunds, please review our Return Policy.

7. Third-Party Tools and Links

We may provide access to third-party tools or links that we do not monitor or control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties or liability.

Links to third-party websites are provided for convenience only.
We are not responsible for examining or evaluating their content or accuracy and assume no responsibility for any third-party materials, products, or services.

8. User Content and Feedback

If you send us creative ideas, suggestions, or feedback (with or without request), you agree that we may edit, copy, publish, or distribute such content without restriction or compensation.

You agree not to post or transmit any unlawful, abusive, or obscene material or any content that violates the rights of others.
You are solely responsible for your comments and their accuracy.

9. Personal Information

Your submission of personal data through the store is governed by our Privacy Policy, available on our website.

10. Errors and Inaccuracies

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, or availability.
We reserve the right to correct any errors or to cancel orders if any information was inaccurate at the time of purchase.

11. Prohibited Uses

In addition to other prohibitions stated in these Terms, you are prohibited from using the site or its content:

• for unlawful purposes,

• to violate intellectual property rights,

• to harass, abuse, or discriminate,

• to transmit malicious code or spam,

• or to interfere with the security features of the service or the internet.

We reserve the right to terminate your use of the service for violating any of these rules.

12. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
All products and services are provided “as is” and “as available”, without warranties of any kind.

In no case shall HoldTheCotton, its owner, affiliates, or partners be liable for any damages arising from the use of our products or website, including indirect, incidental, or consequential damages.

13. Indemnification

You agree to indemnify and hold harmless HoldTheCotton, its owner, and partners from any claim or demand, including legal fees, made by any third party due to your breach of these Terms or your violation of any law or rights of a third party.

14. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed without affecting the validity of the remaining provisions.

15. Termination

These Terms are effective unless and until terminated by either you or us.
You may terminate these Terms at any time by discontinuing use of our website.
If we suspect violation of these Terms, we may terminate access immediately without notice.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Germany.
Jurisdiction for any disputes lies in 86558 Hohenwart, Bavaria, where HoldTheCotton is registered.

17. Changes to Terms & Conditions

The most current version of these Terms is always available on this page.
We reserve the right to update or change these Terms at any time.
By continuing to use our website after any changes, you agree to the updated version.

18. Contact Information

Questions about the Terms & Conditions should be sent to:
info@holdthecotton.com
HoldTheCotton – Boris Pfennig
Marktplatz 16, 86558 Hohenwart, Bavaria, Germany